We were very pleased with our salesman Manny as well as the General Sales Manager Thomas Mergener. Manny was a pleasure to work with. He was very helpful and not pushy. We live out of the area and they were so accommodating. We were treated with the upmost respect by the entire staff. We will be back to purchase our next vehicle in the near future. Thank you for a great experience!
We went into this dealership in a difficult situation being very upside down in our vehicle. Ron and his team were able to do what no other dealership would even try to get us into a new vehicle. I really appreciate everything they did. Ron truly went "above and beyond" to take care of the customer and ensure they were happy. We will definitely go back to them again in the future. Highly recommend Parkway!
Volkswagen Jetta Sedan
We were looking for a new Jetta and this was the second dealership we went to. We first went to the Volkswagen dealership in Van Nuys, and were treated so poorly that we almost didn't want to buy a Volkswagen anymore. Before we gave up, we stopped by the Valencia Volkswagen dealership and couldn't have been more satisfied with their customer service and how easy it was to buy a car. We left with our new Jetta and we are extremely happy... I definitely recommend buying a car from this dealership and working with Tom Mergener.
2011 Volkswagen Golf
Dave gave us the best price within seven other dealers and the "No Haggle" internet was very easy. They followed thru with the deal we had worked out over the internet with no changes. they didn't try to sell me something other than what i had come in to buy. Dave, Manny and Ron along with everybody else were very friendly and there was no "Hard Sell" from anybody. The deal and the financing went quickly and very easy.We had an "Excellent" experience buying a new Golf from Parkway VW and would highly recommend them.
I had a great experience here. I negotiated most of my purchase by phone with Dannie and the Manager Ron. I was nervous driving up from San Diego but they were true to their word and very professional. My local dealerships couldn’t even touch their pricing and told me I should definitely drive up to get it. Great job guys and THANKS!
I'm a student in Med School, I live in the valley and really didn't want to make the trip to Valencia to go car shopping, but am I glad I did. Parkway was easy to find, and had a good selection of cars. Everyone I talked to was helpful, professional and I was able to get an answer to all of my questions. It was a very enjoyable experience all around. If you're looking for a new Volkswagen, I highly recommend Parkway.
Mike B.Santa Clarita
Our family purchased a used Jetta from Chris and Mike and we really enjoyed the experience. Chris did a great job of understanding our needs and showing us viable options. We were able to land on the right car at a fair price. I highly recommend this dealership.
Worth the trip from any distance. I drove 133 miles, and was not disappointed. The price was negotiated before traveling out there, so the only thing left to do was negotiate a trade in value for my car. That took a little time, but ultimately everything worked out. The paperwork process was quick and everything was explained, plus you can't beat 0 % financing. Tony the Internet sales manager was great and spent a good deal of time going over the car. I would highly recommend this dealership.
I bought my new VW Jetta earlier this month, and I am very happy with the service I received at Parkway Volkswagen. Everyone was very nice and helpful. One of the employees, Steven Dombrovsky, helped me a lot! He was great, and made me feel very good about my decision. He explained everything I needed to know, and helped me make a payment plan. I am very happy with my car and pleased with the service I received.
We had a great buying experience!! Great trade in value for our car and the salesman(Dannie) and new sales mgr couldn't be cooler. No pressure, no gimmicks, just straight talk and laid back feel. Going into finance wasn't even scary. They work within your budget. Be honest with them and they will be honest with you.
I just purchased a VW Jetta from Parkway Motorcars and I have to say it was the best buying experience being a first time buyer! I had a horrible situation because I had a piece of junk car that the transmission was about to go out and I was in need of a car to get to work and school ( I'm 20 years old btw, mind you ). I also had little to no credit to work with and absolutely no one to co sign for me.... I went from dealership to dealership and they all told me the same thing... that I didn't have enough credit. At that point I didn't know where to turn to that was until I went to Volkswagen, where I met Mike Osborne and Manny Shiekh! Both were extremely helpful in my car buying process. Mike went out of his way and got me approved, it was somewhat of a miracle! I'm soo thankful and very happy with the way things turned out ! Thank you Parkway!!!
I live in El Segundo CA and was looking for a particular used vehicle for weeks. I shopped the local dealers and to my findings no one was able to produce the vehicle I wanted at the price I needed.I found Parkway online and I called and spoke to Tom. I was completely honest with him on what I wanted and come to find out he was completely honest about what he could do! I only say that because from my experience some sales reps or dealership employees will say anything to get you in and then flip the script. I took the trip to Valencia saw the truck (very clean) met Tom, Dave(Sales Rep), Gloria (Admin) all very nice, professional and personable. Come to find out Tom was a man of his word and I bought the truck for the price I wanted. When it comes to buying cars in my opinion honesty goes a long way. If someone says they can or will do or get you something they should. Tom and Dave came through and would recommend them anytime!PS. I did a trade in too and they gave me a really good price.
We have been buying vehicles for a long time now and I have not remembered a time when it was this easy to buy a car! Manny was very helpful. There were no high pressure sales tactics. We will definitely return here to buy our next car.
Robert showed excellent customer service by confirming immediately the detailed specifications of the new 2011 Golf TDI we've been looking for. He was attentive to our inquiries and needs, friendly, helpful and a pleasure to do business with. He and his finance representative stayed late for our arrival from San Diego through the close of sale. He set up the Bluetooth function for us and answered all questions w/confidence of his knowledge and experience. His making himself available for us every time we called was very important for us and got back to us in a short amount of time showed his excellent customer service unlike other dealerships that didn't follow through with us. We highly recommend Robert Gooding and Parkway VW in Valencia, CA.
This is the most highly professional and yet friendly dealership , Ron jumped through hoops to get me my work clothes that were left in my CC being serviced during after hours! Not only did he spend 20 plus minutes to get my stuff , but a week later me and my fiancé came here to buy a new GTI and once again impecable service, not to mention giving me top dollar for my trade in ( 2500 ) more than any other dealership offered . Bottom line amazing place amazing service and some of the most professional and friendly group of people we have had the pleasure of doing business with! Two thumbs up!
I bought my new VW Jetta earlier this month, and I am very happy with the service I received at Parkway Volkswagen. Everyone was very nice and helpful. One of the employees, Steven Dombrovsky, helped ...